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1. General

By accessing or using this website and making payments through Razorpay, you agree to be bound by these Terms and Conditions. These terms govern your use of the services offered by Sara Infotech and the use of Razorpay as a payment method.

2. Payment Gateway

Sara Infotech uses Razorpay as its secure payment gateway provider. All transactions processed via any gateway provider are subject to their terms and conditions.

3. Payment Terms

  • Payments can be made through multiple options such as credit cards, debit cards, net banking, UPI, wallets, and other Gateway-supported methods.

  • All pricing is in INR (Indian Rupees) unless otherwise mentioned and is inclusive of applicable taxes.

  • Once a payment is completed, it is generally non-refundable, unless explicitly covered under our refund policy.

4. Refund & Cancellation Policy

  • Any cancellation or refund requests must be made as per our [Refund Policy] (if available, insert link or provide separate document).

  • Refunds will be initiated only in specific, genuine cases and processed back through the original payment method.

  • Refund processing timelines are subject to Razorpay’s policies and may take 5–10 business days.

5. User Responsibilities

  • You agree to provide accurate and valid information while making any payments through Razorpay.

  • Any fraudulent use of cards, accounts, or payment methods will result in cancellation of services and legal action, if necessary.

  • You are solely responsible for ensuring payment success and saving transaction details for your records.

6. Security

  • Sara Infotech does not store your credit/debit card or net banking details.

  • Razorpay uses industry-standard encryption and security measures and is PCI-DSS compliant to ensure safe transaction processing.

7. Liability

  • Sara Infotech is not liable for failed transactions, delays, or errors caused by payment gateway failures, internet issues, or bank downtime.

  • We are not responsible for any loss or inconvenience caused due to technical errors during payment.

8. Modifications

Sara Infotech reserves the right to amend or update these Terms and Conditions without prior notice. Your continued use of the website and payment services indicates acceptance of any changes made.

9. Governing Law

These Terms and Conditions are governed by the laws of India. Any disputes arising out of or in connection with these terms shall be subject to the jurisdiction of courts located in Coimbatore, Tamil Nadu.

10. Contact Information

For payment-related support, contact:
📞 vasanthan@sarainfotech.in

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